Program of the Summit 2012
Spread over three days, the Young Hoteliers Summit features a myriad of activities to engage young talents, industry representatives and educational institutions.
One of the key features of the Summit is the YHS Challenge. The YHS Challenge takes place during the last day of the Summit and requires different teams made up of representatives of different universities to come up with actionable proposals to employment related challenges in hospitality.
Schedule is subject to change
* Only for Delegates and/or EHL students
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Monday, 19th March |
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09.45 – 10.00 |
Opening Ceremony |
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10.00 – 10.15 |
Presentation of YHS Global |
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10.15 – 10.45 |
Announcement of Challenge Theme by Hyatt |
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11.00 – 12.00 |
Keynote Speaker: Gebhard Rainer - Managing Director at Hyatt Intl. (EMEA) ‘How can we overcome the challenges that we face in today's oversupplied and competitive workforce’ |
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13.30 – 14.30 |
Company Focus Group: Hyatt* ‘Owners relations in a Management Agreement company and the various models used’ ‘Women at Hyatt, building a career to senior leadership level for a woman in the hospitality industry’ ‘Learning and development - constant learning and the different learning approaches’ Company Focus Group: Four Seasons* ‘Four Seasons: our Talent Management approach’ Company Focus Group: Expedia* ‘Decoding Opaque Channels – Understanding Secret Hotels and Mystery Travel’ Company Focus Group: Starwood* ‘Diversity and Inclusion at Starwood’ Company Focus Group: 25 Hours* ‘Innovative Guest Services – What has never been offered before?’ |
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14.45 – 15.45 |
Panel I: ‘Operational hospitality vs. corporate hospitality: How can graduates decide which path will be more beneficial?’ Moderated by Dr Demian Hodari, Professor at EHL
Nick Mutton – Executive VP of HR & Administration for Four Seasons Hotels & Resorts Christopher Michau – Director of Global Strategic Accounts of Expedia Chris Mumford – President, EMEA of HVS Executive Search Francois Delahaye – Director of Operations for the Dorchester Collection Ian Nicholson – CEO of the Faena Group |
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16.15 – 17.15 |
Workshop: iTaste* ‘The story of a network based on your taste’ Workshop: Chateauform* ‘Searching for Talents’ Workshop: Wade & Co* ‘Creating 4 scenarios for the future of the hotel industry’ Workshop: Brand Karma* ‘The Future of Social Media in Hospitality’ |
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17.30 – 18.30 |
Keynote Speaker: Christophe Navarre - CEO Moët Hennessy ‘Global Branding at Moët Hennessy - Think globally, act locally’ |
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Tuesday, 20th March |
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09.00 – 09.30 |
Speech by Dr Ray Iunius - Director of the Institute of Innovation and Entrepreneurship (INTEHL) ‘Hospitality today - how to use innovation’ |
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09.45 – 10.45 |
Workshop: Stand & Deliver* ‘High Performance Communication: How to use your presence in the service business to drive results’ |
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11.00 – 12.00 |
Research Session I* |
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13.45 – 14.45 |
Workshop: Carlson Rezidor Hotel Group* ‘Carlson Rezidor Hotel Group – Seeing the bigger picture in Responsible Business’ Workshop: STR Global* ‘STR Global – benchmarking solutions for your business’ |
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15.00 – 16.00 |
Research Session II* |
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16.30 – 17.30 |
Panel II: ‘How can we reduce the gap between students expectations and companies job offerings?’ Moderated by Dr Demian Hodari, Professor at EHL
Ingrid Eras – VP People Development & Staffing at Starwood Hotels & Resorts Pascal Gauthier – VP of Learning & Development of Hyatt Hotels & Resorts Philipp Henle – Director of Development of Kempinski Hotels & Resorts Arturo Sims – BSC-3 Student Ecole hôtelière de Lausanne Nadine Abea – Master Student Ecole hôtelière de Lausanne |
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17.30 – 17.45 |
YHS Rankings/Qualtrics |
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18.00 – 19.00 |
Keynote Speaker: Gerard Greene - CEO of Yotel ‘What they don't teach you at school’ |
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Wednesday, 21st March |
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15.00 – 17.45 |
YHS Challenge Case Presentations |
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17.45 – 18.00 |
Closing Speech |
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18.00 – 20.00 |
Closing Aperitif/ Prize Giving Ceremony |